![]() ![]() Thanks to Carlos, we were able to take home great memories of the underwater adventures. Never expected to find so many variety of fishes. Snorkeling at the island shore was again excellent. Our trip wouldn't have been the same without their timely help. Chantel and a wonderful lady at the island - Felicita, went beyond their way to make my wife feel better and recover from her sickness. The ocean ride was choppy that day and my wife fell sick on the way to the Catalina Island. Chantel, Joey, Carlos and the rest of the crew were really awesome in every aspect - from helping out with the gear, handling our drinking needs and overall entertainment during the boat rides. Snorkeling at the wall (right in the Ocean) was an amazing experience. Our place of stay was in Luxury Bahia Príncipe Bouganville - at least half an hour away from their port at La Romana but Passion Paradise still arranged for a van for our pick up and drop off. Our overall experience with the tour truly exceeded our expectations. Best regards, Passion Paradise Adventures In this business safety is the most important thing and we take it very serious to ensure our guests experience the ultimate adventure from the first moment to the last impression. ![]() 8) We have since herd through the dive community that PADI is investigating your experience and the company in question is Scubaquatic. 7) Divers spend from 45 to 60 minutes per dive, we have never rushed a diver and we organize 2 buffets where divers are late to the beach to ensure that they have there Dominican feast. 6) It takes us just over 30 minutes from divers out of the water to divers kitted up again for the 2nd dive at the Aquarium. 5) If you review our photos, you will see all divers perform there safety stops using the rope to the anchor, which is mandatory. We do have other companies that use our facilities and it is there responsibility to ensure that these checks and paperwork is filled out. 4) Divers are given a full briefing before there dive and anyone who purchased directly with Passion Paradise has there license and necessary PADI paperwork filled out, before they can dive. 2) SeaPro use a company called Scubaquatic, who have there boats moored next to our 2 dive boats in the marina 3) Our transportation is organised through a reputable company on the island, who will use multiple buses in Punta Cana & Bavaro to pickup clients, minimizing being dragged from hotel to hotel. Joel is actually well known in the community and we are very lucky to have such an experienced dive master working for us who knows the waters very well and he is very strict. Our dive masters are Eileen & Joel, who have been diving for ~20 years. After reading your review, we launched an internal investigation to get to the bottom of your comments and we believe that you may have the wrong company, because: 1) Alex, your dive manager actually works for SeaPro, we know them because we have worked with SeaPro last year. be aware from them.ĭear Dana, Thank you for taking the time to review your experience. one day it will end up with a disaster and I'm not sure if they will have an insurance for this day to come. Safety first is not what this company follows. > Violation #3 Moreover, he didn't even check for some of the divers license! -> Violation #4. when we tried to tell him that he is not following the rules and it can be very dangerous he just ignored that. Why? because the food was getting cold on the island. > Violation #2 The second dive occurred less than 30 minute after we finished the first dive. >Violation #1 During the first dive, which took 48 minutes, Alex didn't perform safety stop before we got out from the water. I got a 5 minute talking - refresh on boat before we dived the first time. I haven't been diving in almost 8 years, and I insisted on a refresh diving before we booked anything. ![]() It is very important for me to dive with a professional company since diving can be very dangerous activity! Our day started in 07:15 dragging us from one cub to another for 3 hours till we first arrived to the boat. A sells man in our hotel tricked us with Alex the diving manager, and we realized when we arrived to the boat that we are not going to dive with sea-pro as we have been told but with Passion Paradise. This is the most recommended diving company in Punta Cana. Prior to our vacation we wanted to dive with sea-pro. ![]()
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